Support Centre

Why isn't my payment working?

It could be an issue with the details. Please double check that card number and/or expiry are all correct. Ensure as well that the card has funds.

If you're sure that the card details are correct (card type, number, name and expiry date), you may need to contact your credit card issuer.





Media Enquiries
Jeremy Levitt
CEO of, is available to comment on the pricing of household trades and services, or to answer any other media related enquiries.

Please send all media enquiries to with "Attention Jeremy Levitt" in the subject line.
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