Support Centre

I've uploaded my IDs. Please approve my ID verification.

If you've entered the details found on your driver's licence or passport correctly, verification will happen automatically.

If you've uploaded identity documents instead though, our staff will be checking those soon. We'll send you a confirmation email once your docs are approved or we'll get in touch if there are any issues.

To speed this up, you may also call 1300 304 647 during Sydney business hours.

Media Enquiries
Jeremy Levitt
CEO of, is available to comment on the pricing of household trades and services, or to answer any other media related enquiries.

Please send all media enquiries to with "Attention Jeremy Levitt" in the subject line.
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