Support Centre

How do you calculate my Win Rate?

We look at the quotes you sent between 30 days ago and 90 days ago. We don't include more recent quotes because it's usually a little while before your quote turns into a completed job.

Here's the calculation:

Jobs you've won ÷ Jobs you've quoted on = Win Rate

For example, if you win 4 jobs out of all the 24 you quoted on between 30 and 90 days ago:

4 ÷ 24 = 16.67%

Your Win Rate is only accurate if we know about every job for which you were hired. You can report this on the Quotes page in your account. If you report every time you're hired, your Win Rate will improve and you're more likely to get Recommended to customers

Media Enquiries
Jeremy Levitt
CEO of, is available to comment on the pricing of household trades and services, or to answer any other media related enquiries.

Please send all media enquiries to with "Attention Jeremy Levitt" in the subject line.
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