Support Centre

What if I downgrade my Membership but then change my mind?

If you're about to change to a lower priced Membership, be sure those are the settings you are happy with. For example, if you've just paid $125 for your Membership, and downgrade today to $75/month, it would be free. But if you come back tomorrow and want your old settings back, you'd be upgrading from a $75/month Membership to $125/month Membership, which will cost $50. 

You might like to Live Chat with us or Email us below if you're in this situation.

Media Enquiries
Jeremy Levitt
CEO of, is available to comment on the pricing of household trades and services, or to answer any other media related enquiries.

Please send all media enquiries to with "Attention Jeremy Levitt" in the subject line.
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